COOKIE POLICY
Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites. Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions). Cookies do not harm your computer. If you would like to learn more about cookies in general you can visit www.allaboutcookies.org
Use of Cookies on This Website
Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features available on this website. We do not use cookies to collect or record information such as your name, address or payment details.
Why We Use Cookies
We use cookies on this website for the following main purposes:
Strictly Functional Cookies: for technical purposes essential for the operation of this website and / or your use of it, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products;
Measurement and Analytics Cookies: to collect statistical information about how visitors use this website, calculate views, analyse popular products by quantifying clicks. This is so we can improve the way this website works and measure the success of competitions and campaigns;
Personalisation Cookies: to distinguish you from other users of this website, so we can personalise your shopping experience and allow us to improve your use of the website. These help ensure all that is displayed on our site is more relevant to your interests and so we can remember choices you make (such as your user name, language or the country you are in);
Marketing Cookies: to ensure the marketing content that you receive on sites other than our own is relevant and reflects the interests you have shown when browsing on our site;
Third party cookies: used by third parties to collect data when you are on our website and sometimes when you are on other websites. We do not receive their data. They can be used for any of the above reasons but are mainly used to help provide behavioural targeted advertising to you online. These also enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website.
Most web browsers automatically accept cookies when they are dropped on your computer, mobile or other handheld device. You can adjust your browser settings so that it will refuse cookies. By accepting cookies when visiting our website, you consent to cookies being used in accordance with this Cookies Policy. You can change your mind at any time about your consent. If you do not consent to cookies, or have changed your mind about cookies, you must either disable cookies through your browser or refrain from using this website. Please go to ‘How To Manage Cookies’ section below for information on how to manage and disable cookies.
Our Cookies
Strictly Functional Cookies
These cookies help make a website useable and are essential in helping you move around our site and use it’s features. Without these cookies you would not be able navigate our site and gain access to secure areas such as signing into your account.
Store front end:
COOKIE NAME DURATION PURPOSE
woocommerce_cart_hash session Helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart session Helps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_ 2 days Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewed session Powers the Recent Viewed Products widget.
store_notice[notice id] session Allows customers to dismiss the Store Notice.
No personal information is stored within these cookies.
Store dashboard (/wp-admin):
COOKIE NAME DURATION PURPOSE
woocommerce_snooze_suggestions__[suggestion] 2 days Allows dashboard users to dismiss Marketplace suggestions, if enabled.
woocommerce_dismissed_suggestions__[context] 1 month Count of suggestion dismissals, if enabled.
tk_ai session Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled.
Google Analytics. We use Google Analytics to help measure how users interact with our website. Their privacy policy can be viewed here: https://policies.google.com/privacy
Refersion. Used to track sales associated to affiliate marketing. Their privacy policy can be viewed here: https://www.refersion.com/privacy
Marketing Cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual. Without these cookies online adverts you encounter will be less relevant to you and your interests.
Facebook Pixel. Used to deliver targeted advertisements to user who visit our website. Their privacy policy can be viewed here: https://www.facebook.com/policy.php
Google Doubleclick. Used to deliver targeted advertisements to user who visit our website. Their privacy policy can be viewed here: https://policies.google.com/privacy
Third Party Cookies
Some cookies may be set by third parties when you visit this website. Generally, these third party cookies do not collect personal data from which the third party would be able to identify individual customers.
These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties who deliver products that enhance the user experience and consequently assist generating sales. Data from these cookies is collected directly by those third parties and not by us. These cookies are controlled by the third parties, who must ensure they comply with their legal obligations when using cookies and collecting your information, including by making their privacy policies available to you and allowing you to change your mind. Please check the third-party websites for more information about these cookies and how to manage them. If not specified in the preceding sections, third-party applications used and where to find their privacy policies are listed below.
How to Manage Cookies
You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required. How to do this will depend on the browser you use. We have provided further information below on how to check which browser you use and how to manage cookies. Please bear in mind that if cookies are not enabled on your computer, your activities will be restricted to browsing this website and you will not be able to add products to your shopping bag and buy them.
Checking Which Browser You Use
If you are using a PC – go to ‘Help’ and select the ‘About’ option.
If you are using a Mac – click on the Apple menu within the browser and select the ‘About’ option.
Once you know which browser you are using, follow the instructions below to check if you have cookies enabled on your computer
Checking Cookies
PCs
Microsoft Internet Explorer
Go to ‘Tools’ at the top of your browser window. Select ‘Internet options’. Click on the ‘Privacy’ tab
Ensure that your Privacy level is set to Medium or below to enable cookies
Mozilla Firefox
Go to ‘Tools’ and select Options
Click the Privacy icon
Click on Cookies and choose ‘allow sites to set cookies’
Google Chrome
Go to ‘Tools’ and select Options
Click ‘Under the Hood’ and select the ‘Content settings’ button within the ‘Privacy’ section
Choose ‘Allow local data to be set’
Macs
Safari on OSX
Click ‘Safari’ and select ‘Preferences’
Click ‘Security’ then ‘Accept cookies’
Mozilla and Netscape on OSX
Click on ‘Mozilla’ or ‘Netscape’ and select ‘Preferences’
Find ‘Cookies’ under ‘Privacy & Security’
Select ‘Enable cookies for the originating web site only’
Microsoft Internet Explorer on OSX
Click ‘Explorer’ and select ‘Preferences’
Find ‘Cookies’ under ‘Receiving Files’
Select ‘Never Ask’
Opera
Click ‘Menu’ and select ‘Settings’
Select ‘Preferences’ and then ‘Advanced’
Select ‘Accept cookies’
If you are not happy with the way that we use cookies then you should delete Willana cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
